1 and 1 Web Hosting Review
1 and 1
Features: Reliable, Fast, Good customer support, free SSL. Excellent for dynamic websites, Wordpress, Drupal and other CMS.
The best hosting feature of 1 and 1 are their server speed and database reliability.
1&1 is ideal for mySQL based web sites e.g. Drupal, Wordpress, Joomla, phpBB3, or any custom CMS development using PHP and mySQL.
I’ve tried plenty of other webhosts for hosting dynamic websites but none has proven to be better than 1 and 1 in terms of server speed and reliability. In fact I’m so much impressed with their server speed and reliability that I host all of my dynamic websites on 1 and 1.
The webhosting manager is not based on cpanel but it is their own and quite good though navigating around it can be little tricky.
1 and 1 also offers webmail which I find quite useful and have been using since long time even though it is not the fastest webmail.
The only downside of 1 and 1 is that they offer limited mySQL databases. With a beginner Business package they offer 2 mySQL databases each of 100 MB. However given the fact that the database is reliable ande 100 MB can be more than sufficient for smaller dynamic websites it is worth. After all there is no such thing as free lunch.
And guess what this website itself is hosted on 1 and 1. :)
Comments: 3
David - Feb 4, 2009
Reply1&1 hosting customer support is terrible.
I opened an account with them and selected Paypal as payment method. I’ve setup limit as per their instructions.
I got a written notice from 1and1 that the paypal balance is not sufficient and payment was declined and they instructed to setup limit again by logging into account.
I did the same, however the payment was again declined.
I did same 3rd time but again it was declined.
I couldn’t understand what is going on. When any payment is made via paypal, it deductes the balance from the alternative payment method if the balance is insufficient so I would have expected that the same will be the case with 1and1 hosting.
However they couldn’t help out and they SLAPPED me a NOTICE from their Solicitor.
After that I made payment from my Credit Card which went thru however THEY LOCEKED my account and I LOST my hosting account and MONEY.
When I phoned them they replied they are helpless and matter will be sorted out their Solicitors.
I never saw such UNPROFESSIONAL business in my life, that too in UK.
Till date they keep on sending notices.
They are completely NIGHTMARE when it comes to customer support.
Jack - Jan 11, 2010
ReplyI sent e-mail to 1&1 support asking for some information on their Dedicated Hosting package and I haven’t heard from them.
If they don’t reply for sales queries then one can guess what would be their after sales support.
Can anyone tell how is their Dedicated Hosting?
Lisa - May 24, 2010
ReplyI have built up a website for 9months, painfully downloading and adding information to keep people up to date with progress and programme of a project. All this work suddenly disappeared!! For this to be done by myself I would need to go in an individually remove each item.
I have sent numerous emails, asked IT specialist from another company to help and after spending on and off over a week dealing with this have finally accepted the data cannot be retrieved. I requested a back up restored file for April (only one month of work in would be lost instead of 9months). 1&1 say they can only restore for 24-48hrs.
Do not use 1&1 unless you have time to waste and aren’t concerned about loosing your information. This could have cost me a customer. I already have numerous contacts who viewed regularly for news. Hours and days of non paid overtime down the pan. STAY AWAY from this provider